Dear Management

Re: Build at Carnes Hill
I am writing to you to extend our thanks to the wonderful team who assisted my mother Madelaine throughout the building process.
Our Sales Consultant who was professional and helped us to re-design some of the floor plan to better suit mum’s living style and your tenders team was also professional and always happy to help.
Our CSA was patient, clear and timely in her communication and nothing was ever a problem to answer or clarify.
Our Colours Consultant was delightful and very helpful making the selections process fun and everything came together as mum had pictured.
And last but certainly not least our Site Supervisor Mick. This man was professional, kind, helpful, understanding and we were very lucky to have had him assigned to mum’s build. He made mum feel at ease and nothing was ever a problem for him. Although extremely busy, he took our calls when he could and would call back if he couldn’t. He was true to his word and whatever was in his control was managed well and delivered on time. Thank you very much Mick for looking after mum and making this process as best an experience as it could be.

Warmest regards